Placing an order with Moda
- Moda Outdoor Heaters
- Do you offer finance?
- Do you offer trade accounts?
- What payment methods can I use?
- What should I do if my card is declined?
- How do I make a payment?
Order Help
- I have had delivery and need an item exchanging, what do I do?
- How does your Returns Policy work?
- How do I cancel my order?
- I've received my delivery and the item(s) appear to be damaged. What do I need to do?
- Can I amend an order?
- What happens next after placing an order?
Moda Product Help
- How do I take care of & maintain my Moda furniture?
- Outdoor Garden Lights
- Modular garden furniture ranges
- How to resolve your Gas Fire Pit Not Igniting/Lighting
- How do I replace the patio gas on my fire pit table?
- How do I change my 4 seat rising table from coffee table to dining table position?
V12 finance FAQ
Moda Stores
Delivery
- I've received my delivery and the item(s) appear to be damaged. What do I need to do?
- My delivery hasn't arrived and it was due today. When can I expect my delivery?
- Are you able to ship internationally?
- Will the driver be able to carry my furniture into my garden?
- What time can I expect my delivery?
- Can I change my delivery address?